Quizlet is an online learning platform where users can create, share, and study digital flashcards. It offers a variety of study tools, including games and quizzes, to help learners memorize and review information. Our new Listening Function enables the user to study in a variety of ways hands-off! Not only is it convenient, but it makes the app accessible to a an audience of users who maybe visually impaired or physically handicapped.
SERVICES:
UX/UI Design
UX/UI Case Study
Quizlet: Listen
THE PROBLEM:
The Quizlet app doesn’t offer a hands-free function and becomes it virtually unusable when users need to study while multitasking.
Many students live busy lives. It can be hard to juggle school, work, and social engagements responsibilities. When working with students we want to consider what it is they need and feel will help them use their precious time to the best of their ability. So we asked them! This is what they had to say:
Key Takeaway:
While many of Quizlet's study settings are useful, they all require you to have time sit down and focus on what you are doing. What about when you don’t have time to sit down but you need to study? When you don’t have a free hand to interact with the app?
Quizlet has no function in those scenarios.
THE SOLUTION:
WHAT DOES IT LOOK LIKE?
THE PROCESS:
JOURNEY MAP
How do users interact with the app? What are the steps they take and what sort of user experience are having? What are the pain points? What are things that need to be fixed?
EMPATHY MAP
"WHEN DO YOU FIND QUIZLET LEAST HELPFUL?"
The goal was to find out what are some struggles users have currently when using the app? What are things they often find themselves wishing they could do? What are features they really like? How do they feel when interacting with the app?
THE RESPONSE:
How did users respond to the new feature? Did it fit their needs?
How did they feel about the solution?
After three rounds of testing, at various stages and then a final round of testing with the final product, here is what our users had to say:
TESTING/USER FEEDBACK
ACCESIBILTY